CHANGE CAN BE HARD. WE MAKE IT EASY.
Get up in running in days, not weeks (or months). We know how to help our customers transition into our products in a way that saves time, doesn’t interrupt existing operations, and leaves employees, managers, and compliance officers informed and empowered.
A detailed project plan is created that is aligned with your specific goals, including strategy, configuration, testing, and rollout.
Our implementation team includes product development, IT, and customer care specialists to make sure all critical fronts are covered.
ANY LANGUAGE ANY DEVICE
Global customers benefit from our software’s platform-wide translations that can be viewed on desktops, tablets, or smart phones.
Our software is configurable to match unique needs, from hotline numbers to secure training courses to connecting all employee data into a single dashboard.
We can train employees, managers, HR, and executives through virtual and live training options, customized for the organization and its needs.
Our software is intuitive and easy to understand, so that most trainings can be done in less than a day.
By the Numbers
You’ll work directly with a dedicated Customer Experience Manager who knows you and your business. The results speak for themselves.
of all support tickets resolved within 24 hours
average response time for support cases
of support tickets solved at first contact
of hotline calls are answered within 20 seconds or less
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Cutting-edge software with world-class support is what makes us different.