Case Study

Customer Success: Signet Jewelers

The World’s Largest Diamond Retailer with an Ethics and Compliance Program that Sparkles.

Signet Jewelers uses Convercent Disclosures to standardize practices and provide a central portal for compliance information.

Across world-famous brands like Jared, Kay Jewelers and Zales, Signet Jewelers operates approximately 3,800 stores across the U.S., Canada and the United Kingdom. While that alone may sound like a lot, it’s even more when you factor in trade regulations, financing and financial rules, diamond brokers, freight companies, appraisers and the allure of high-value merchandise.

Protecting these gems, while ensuring positive relationships with vendors and employees, requires a variety of ethics and compliance resources, specifically for distributing and collecting disclosure forms. With multiple groups and companies using a multitude of programs and codes, many of which were outdated, it became clear that a unified system and culture was necessary to drive ethics to the center of the Signet Jewelers business.

“We wanted to unify our efforts into what we’d call One Signet and create a unified culture where employees could be empowered to participate in protecting the ethical integrity of the company, while ensuring that the sensitive nature of disclosures and reporting is protected.”

  • Richard Blum, Director of Ethics and Compliance, Signet Jewelers

See how Signet Jewelers successfully accomplished their “One Signet” goal by downloading their story today!

Quick Facts about Signet Jewelers:

  • Largest specialty jewelry retailer in the U.S., Canada and the U.K.
  • Over 3,800 stores primarily under the name brands Jared The Galleria Of Jewelry, Kay Jewelers, Zales, H. Samuel, Ernest Jones, Peoples and Piercing Pagoda.
  • Approximately $6.3 billion in annual sales.

Download the Case Study