Easier to Use for Employees and Admins
Make it easier and more efficient to report, manage and resolve incidents. Give your workforce an intuitive and non-threatening way to report issues and make it easier than ever for case admins to respond to incidents swiftly and consistently. Convercent's Case Manager allows you to customize a company-branded intake landing page, track multiple allegations within a single incident, and configure escalation rules. The result? You'll get more complete reports so you can respond effectively and proactively.
Gain Visibility at the Ground Level
Using our innovative drag and drop system, administrators can quickly use real-time data to create and export unique dashboards for their specific needs. Ultimately, you're able to assemble forward-facing reports for review by the executive team, board, audit committee, regulators and others in just a few clicks.
Future-Proof Your Investment
Your hotline and case manager will evolve in congruence with your company. Going global and need to scale? Not a problem. Take advantage of Convercent's language localization, in-app translations, geography rules and single sign-on for all employees.
More Features, Functions and VALUE
Switching to Convercent increases the ROI compliance professionals get from their compliance investment. Experience the increased value of using a hotline with multiple intake channels and other powerful features.
Take in, manage and resolve multiple issue types in a single case and increase your ability to hone in on trends between issue types.
Track the behaviors, organizational influences and environmental factors that drive misconduct.
Improve communication with employees and reporters (even anonymous ones!) with the Ask a Question portal and Message Boards.
View comprehensive reporting history for an individual and link cases together to identify patterns in your program.
BRANDED LANDING PAGES
Extend your company's brand and messaging to your web reporting page to help employees feel comfortable and show that you take their reports seriously.
ROOT CAUSE ANALYSIS
Track employee intent and identify underlying behaviors or conditions that contributed to the misconduct.
Let Us Help You Make the Move
We're committed to helping you every step of the way. Get all the benefits of a better hotline and case management solution, while minimizing the disruption and burden of switching over.