Defining Success. Essential KPIs in the New Ethics & Compliance Landscape

Hugh Bigwood, Head of Ethics and Integrity, Rio Tinto

Before Hugh took his position at Rio Tinto, he served as the Ethics and Compliance Officer for Abbott Laboratories. Prior to that Hugh held a number of senior legal positions in Abbott Laboratories, Pliva, Cultor and Pfizer. But before he became a lawyer, Hugh was a scientist, a soldier, a taxi driver and his first ever job was as a grouse beater.

A Scot by birth and the youngest in his family. At the age of 14 he was thrown off a fishing boat and survived on an island for three days and at the age of 15 he lost his hair. A third generation St Andrews University graduate, Hugh also has a diploma in Competition Law from Kings College London - in addition to studying law at the College of Law in York.

Paul Asare-Archer, Head of Compliance, O2 Telefonica UK Limited

Paul is a MBA, Law Graduate and Fellow of the International Compliance Association. As Head of Compliance at Telefonica UK Limited (O2), Paul provides oversight of Anti-Bribery & Corruption, Business Ethics, Whistleblowing and all Financial Conduct Authority (FCA) compliance relating to O2’s products and services.

Away from work, Paul is a disillusioned supporter of Arsenal Football club and a passionate supporter of the mental health charity YoungMinds. Paul has completed 12 half marathons and 2 marathons on their behalf in the last two years.

Wendy Harrison, Senior Adviser Ethics and Compliance, Shell International

Wendy Harrison BSc, MBA, IAPP/E is an Oil Industry professional who moved into the field of Ethics and Compliance. She joined Shell in 1980 and has worked in sales and marketing, market research, management, strategic consultancy, change management and organisational design, acquisitions, corporate management and programme management. Much of that time has been spent in an international environment. Wendy has held directorships in over twenty Joint Venture companies. And during a career break from Shell, worked for the Abu Dhabi government as Investment Manager for oil and chemical acquisitions.

Moving into Compliance she has applied business expertise, innovation and creativity into delivering a compliance programme to strengthen corporate governance which also making it simpler for individuals to understand. As Shell's Ethics and Compliance Programme Director for over 10 years, she has headed up, the design and implementation of policies, tools and services including the Code of Conduct, the Global Helpline, Compliance on-line training, Integrity Screening Services, Conflicts and Gifts registers, Management information and metrics, and programmes covering Anti-bribery and corruption, Data Privacy, Antitrust, Trade Controls, Anti-money laundering, Group Records Management and Information Confidentiality Classification. Wendy has served as a member of the Executive Steering Committee of University College London Centre of Ethics and Law and the Royal Academy of Engineering Ethics Working Group.

Patrick Quinlan, Chief Executive Officer, Convercent

An entrepreneur at heart, Patrick Quinlan has a passion and skill for building companies from the ground up. Prior to leading Convercent’s executive team, Patrick served as Chief Executive Officer of Rivet Software, another technology firm operating in the governance, risk and compliance space.

Philip Winterburn, Chief Product Officer, Convercent

With an extensive technology background, experience in GRC product development, and an entrepreneurial mind, Philip Winterburn understands what it takes to create innovative software solutions. In partnership with Patrick Quinlan, Barclay Friesen and Chuck Boyle, Philip launched Convercent with the vision of developing a modern GRC solution for the business community. As Convercent’s Chief Product Officer, Philip has been responsible for making that vision a reality, drawing on his technology expertise to lead the construction of Convercent’s innovative GRC product from the ground up.