Applications & Services

Product Name
Product Description
Convercent Essentials Package
Convercent Essentials Package includes Helpline, Case Management, and Insights empowering employees to put ethics into action with our easy-to-use reporting and allowing visualization of your company-wide compliance data in a single, central location.
Convercent Professional Package
Convercent Professional Package includes Helpline, Case Management, and Insights empowering employees to put ethics into action with our easy-to-use reporting and allowing visualization of your company-wide compliance data in a single, central location.
Convercent Enterprise Package
Convercent Enterprise Package includes a unified suite of all the applications for connecting ethics to business performance.
Convercent Ethics & Compliance Portal
Convercent’s Ethics & Compliance Portal provides a unique user experience for your employees that guides them to the most helpful information right when they need it, in an easily consumable format.
Convercent Helpline and Case Management
Convercent Helpline includes the ability for stakeholders to report compliance and ethics issues via 24×7 global helpline, web, proxy, and SMS messaging. Convercent Case Management allows investigators to communicate with the reporting party, centrally store documents related to the investigation, assign multiple allegations and reporting parties, and document contributing factors for root cause analysis.
Convercent Insights
Convercent Insights provides visualization and analytics to see real-time organization health at a glance and generate one click board reporting. Heat maps allow quick identification of hot spots and dark spots. Once identified, drill-down into problem areas for root-cause analysis.
Convercent Interactive Code of Conduct
Convercent Interactive Code of Conduct transforms your code of conduct from a once-and-done PDF into an interactive website. With an Interactive Code of Conduct employees can actively participate in ethics and compliance activities.
Convercent Policy Manager
Convercent Policy Manager provides the distribution and management of campaigns with policies. Automate distribution to targeted stakeholders through Human Resources Attributes. Stakeholders can attest to policies online using Electronic Signature.
Convercent Disclosures
Convercent Disclosures provides central management of disclosures such as Board Membership, Personal Relationships, Outside Employment, Outside Financial Interest, GT&E, etc. Custom disclosure questionnaires can be distributed to targeted stakeholders using HR Attributes. Stakeholders can submit ad-hoc disclosures at any time.
Convercent Education
Convercent Education allows online training and videos to be distributed automatically to appropriate personnel based on human resources attributes. It supports the industry SCORM standard, so you can automatically archive older training versions as they are updated.
Convercent Benchmarking
Convercent Benchmarking provides the first embedded real-time benchmarking tool for ethics & compliance professionals allowing them to understand where they stand in comparison to other Convercent customers.
Convercent Policy Manager and Education
Convercent Policy Manager provides the distribution and management of campaigns with policies and online training. Automate distribution to targeted stakeholders through Human Resources Attributes. Stakeholders can attest to policies online using Electronic Signature. Convercent Education allows information to be distributed automatically to appropriate personnel based on human resources attributes. It supports the industry SCORM standard, so you can automatically archive older policy and training versions as they are updated.
Getting Started Package – Ethics & Compliance Portal
Getting Started Packages include all the items you’ll need to get your application up and running: HR Data Load, SSO, Global Email Template, User Permissions, Notification Profiles, Standard Reports, Project Management to support design, development, translation management & launch.
Getting Started Package – Helpline, Case, & Insights
Getting Started Package include all the items you’ll need to get your application(s) up and running: HR Data Load, SSO, SMS, Shared Phone Lines, Simple or Guided Intake (standard issue types), Configurable Landing Page, Standard Terms & Conditions, Global Email Template, Custom Message Board Templates, Custom Sanctions, Custom Contributing Factors, User Permissions, Notification Profiles and Standard Reports.
Getting Started Package – Disclosures
Getting Started Package – Disclosures includes all the items you’ll need to get your Disclosure application up and running: HR Data Load, SSO, Up to 10 Disclosure Types, 1 Annual Review and Update, Global email Template, Standard Email Notifications, User Permissions, Notification Profiles and Standard Reports.
Getting Started Package – Policy Manager
Getting Started Packages include all the items you’ll need to get your application(s) up and running: HR Data Load, SSO, Global Email Template, User Permissions, Notification Profiles and Standard Reports.
Getting Started Package – Education
Getting Started Packages include all the items you’ll need to get your application(s) up and running: HR Data Load, SSO, Global Email Template, User Permissions, Notification Profiles and Standard Reports.
Global Intake Package
Global Intake Package includes custom issue types, custom intake questions, and two custom terms and conditions.
Data Privacy Package
Data Privacy Package includes a review and recommendations of current global locations and how to configure the application, configuration of the application based on geography, and multiple versions of terms and conditions by country.
Standard Data Migration
Standard Data Migration includes migrating raw legacy data for reporting purposes. This does not include migration of attachments.
Additional Disclosure Package
Additional Disclosure Package includes five additional disclosure types OR a review and updated configuration of disclosure types and questions.
Custom Statement of Work
Custom Statement of Work is reserved for those projects that require scoping and documentation of deliverables.

Package Breakdown

Essentials
Professional
Enterprise
Helpline & Case Mgt
checkmark
checkmark
checkmark
Insights
checkmark
checkmark
checkmark
Policy
N/A
Option
checkmark
Disclosures
N/A
Option
checkmark
Education (training)
N/A
Option
checkmark
SMS Messaging
checkmark
checkmark
checkmark
24×7 Global Helpline
checkmark
checkmark
checkmark
Get Started Package*
checkmark
checkmark
checkmark
*Get Started Package includes: Single Sign-On, Shared phone lines, Simple or Guided Intake with Std issue types, Std Landing page configuration, Canned t&c’s, Global email template, Custom message board templates, Custom Sanctions, Custom Contributing Factors, User permissions, Notification profiles, Canned o’data reports, In-app reporting, Canned Insights dashboards