Case Management: The Definitive Guide

This comprehensive resource includes templates, guides and checklists to gain insight into your issue, intake and reporting channels – and what to do next.

Convercent
Comprehensive guidance and templates for the intake, management, handling and reporting of issues from your hotline, web and open door processes (click the picture above to download)

Do you ever feel confused, worried or overwhelmed about where to begin when looking at improving your compliance program? Do you wish that you had a resource to help you organize and create better processes to address your most pressing needs? If so, you need this guide. Compliance issues can surface any minute and change the company’s course in a matter of seconds, don’t wait to get started.

Download this 60+ page guide (we aren’t using the word definitive lightly here) based on best practices and lessons learned when amping up your issue, intake and reporting channels. Learn how to get started with templates, guides and checklists to gain more insight into your compliance program so it can scale effectively for years to come.

This guide comes with:

  • Downloadable checklists to help identify gaps and assess where you stand
  • Templates to help frame Board conversations and intake protocol
  • How-to guides to help take a deeper look at your reporting channels, case management, culture and analytics
  • Extra content such as Board presentation checklists and infographics are included

After reading, you will walk away with increased confidence and a clear focus on where your compliance program stands and where you plan to take it.

Download the guide