Katie Smith

EVP, Chief Ethics & Compliance Officer

Katie Smith serves as EVP Chief Ethics & Compliance Officer for Convercent. Bringing nearly 20 years’ experience from the high tech, energy, insurance and financial services industries, Katie has implemented ethics and compliance programs for multinational companies. Her professional passion flourishes in building compliance programs from the ground up and raising awareness throughout the company on the importance of proactive compliance and ethics management.

She brings to Convercent a unique and seasoned perspective drawing on her experience establishing new ethics and compliance offices, designing and implementing enterprise-wide conflict of interest programs, developing training and communications for multigenerational workplaces, and scaling programs from 5,000-150,000 employees.

Prior to joining Convercent, Katie most recently held the position of Assistant Vice President and Chief Ethics Officer at Texas-based Fortune 500 financial services group USAA. At the firm, she was primarily responsible for promoting ethics and strategic business initiatives; overseeing the development and implementation of ethics communications, policies, guidelines, and training. She served as a trusted internal consultant to leadership on matters pertaining to corporate ethics and investigation of suspected and reported violations of USAA’s Code of Conduct, related policies, and standards.

Previous stints include compliance, ethics, and human resource roles El Paso Corporation and Hewlett Packard.

Katie’s key achievements include 2016 World’s Most Ethical Company award recipient (USAA), Hewlett Packard recipient of the American Business Ethics Award, and El Paso Corporation’s Code of Conduct rated A+ by Ethisphere.

Katie earned her Bachelor of Arts degree in Business Management from Monmouth College.

Katie currently lives in Denver with her husband and 10-year-old son. In her spare time, Katie enjoys going on adventures with her family and labradoodle, reading and traveling to the beach.

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