Industry


Wondering if we understand your industry? We’ve got you covered.



Financial Services

Asset Management, Banking, Foreign Exchange, Hedge Funds, Venture Capital

Financial Services are regulated like no other industry. Managing it can be a nightmare. Not only must you contend with laws such as Sarbanes-Oxley (SOX), Dodd Frank, and the Bank Secrecy Act, there is also the risk and uncertainty associated with regulatory change. In addition, given the sensitivity of the information you deal with on a daily basis, information security and privacy protection are paramount concerns.

An engaged workforce and an ethical company culture are the foundation for success in this heavily scrutinized industry. That foundation is built on clear, regularly communicated company policies, effective training for your staff, and swift responses to incidents as they arise.

Under the pressing burden of regulatory compliance, you need a solution that is intelligent and intuitive. Convercent gives you an integrated suite for managing company policies, tracking employee education and streamlining case management—all while aligning with your company values. The cloud-based app is fast to set up, easy to use, and accessible from any device or location.

Convercent helps financial service firms maintain organizational compliance around issues such as:

  • Regulatory Case Management
  • Vendor Risk Management
  • Privacy & Information Security
  • Anti-Money Laundering Laws
  • Anti-Bribery & Corruption Law
  • Dodd Frank
  • Sarbanes-Oxley (SOX)
  • Bank Secrecy Act

Health Care

Dental, Health Care Provider, Hospitals, Nursing Homes, Psychology

The Health Care industry is in a state of rapid change. This is not just due to increased regulation such as HIPAA/HITECH or new legislation such as the Affordable Care Act (ACA), but also to rapid technological developments that are changing the way health care is administered and monitored.

In this evolving landscape, patient care remains the number one priority, but that priority must be balanced against regulatory oversight and information security. One of the most important ways you can maintain a thriving, compliant organization is through effective policy management and staff training.

Convercent is the industry’s first-of-its-kind, intelligent dashboard that gives you multi-dimensional insight into your company’s health. No other solution provides an integrated suite for managing policies, tracking employee education and streamlining case management—all while aligning with your company values. The cloud-based app is fast to set up, easy to use, and accessible from any device or location.

Convercent helps health care providers maintain organizational compliance around issues such as:

  • Medicare/Medicaid Fraud
  • Recovery Audit Contractor (RAC)
  • HIPAA/HITECH
  • Patient Privacy & Information Security
  • Vendor Risk
  • Affordable Care Act (ACA; aka Obamacare)

High Tech

Aerospace, Biotechnology, Information Technology, Pharmaceuticals, Robotics, Semiconductors, Telecommunications

Innovation is driving the rapid growth of High Tech across the globe. And whether these innovations entail a new take on an existing product, or a fresh concept that will create a whole new market – IP is the foundation on which your success is built. Protecting that IP is a major business challenge.

Other areas of risk for high tech firms include maintaining data security, ensuring compliance with import/export rules, and adhering to the Foreign Corrupt Practices Act (FCPA). Firms manufacturing their products in emerging markets must also be aware of poor working conditions in many factories that threaten to tarnish their brand. Homegrown problems for high tech include sexual harassment in a largely male-dominated workplace and compliance with Sarbanes-Oxley (SOX) for firms gearing up for an IPO.

Convercent provides high tech firms with a cloud-based, analytics solution to help them manage these many spinning plates. Our policy and training management software help you get out in front of IP issues with targeted messaging around social media privacy and IP security. Our case management software and hotline help you respond to incidents effectively. They supports over 50 languages to facilitate communication across the many facets of your enterprise. Convercent covers your compliance needs so you can keep your focus where it needs to be – on continuing innovation.

Convercent helps high tech companies maintain organizational compliance around issues such as:

  • IP Security
  • Workplace Harassment
  • Third-Party (Supplier) Risk
  • Foreign Corrupt Practices Act (FCPA)
  • Sarbanes-Oxley (SOX)
  • Import/Export Compliance
  • ISO9000 Standards
  • Social Media Policy
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Find out more about Convercent in high tech. Download datasheet »


Insurance

Auto, Casualty, Credit, Health, Life, Property

The tailwinds of economic recovery are accelerating the growth of the insurance industry. Yet despite this good news, the lingering effects of the 2008 financial crisis have left insurers under increasing scrutiny from regulators.

The NAIC Model Audit Rule and CFPB reporting requirements around consumer complaints are just two of many compliance standards that insurers must meet. As regulators begin to treat insurers more like banks, you must demonstrate compliance with Anti-Money Laundering (AML) rules such as Know Your Customer. Insurers operating in Europe have the Solvency II Directive to consider and health care insurers must comply with the Affordable Care Act (ACA). And the variances in state-by-state requirements remain an ongoing headache.

In this ever-changing environment, compliance may be a moving target, but your software solution doesn't have to be. Convercent gives you an integrated intelligence solution for monitoring the compliance health of your organization at all levels. Whether its policy management and employee education around the major regulations that concern you, or incident investigations, Convercent underwrites your success via its analytics platform and easy-to-use interface.

Convercent helps insurers maintain organizational compliance around issues such as:

  • CFPB Consumer Complaint Reporting
  • Affordable Care Act (ACA; aka Obamacare)
  • Market Conduct Examinations
  • HIPAA
  • Code of Conduct
  • NAIC Model Audit Rule
  • Sarbanes-Oxley (SOX)
  • Fraud, Waste, & Abuse
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Find out more about Convercent in insurance. Download datasheet »


Manufacturing

Apparel, Chemical, Electronic, Food and Beverage, Machinery, Plastics, Textiles

Occupational Health and Safety issues are just the tip of the iceberg when it comes to compliance in manufacturing. Global supply chains and multiple company locations mean that employee onboarding and code of conduct training occur in multiple languages, not to mention that many workers don’t even have access to a PC.

Outside of workforce safety and staff compliance issues, there are also Federal regulations to live up to – ISO9000 quality standards, the Foreign Corrupt Practices Act (FCPA), and Conflict Minerals (Tantalum, Tin, Tungsten and Gold) sourcing compliance – just to name a few.

Convercent offers an integrated software solution for manufacturing compliance that addresses these challenges through a single, intelligent dashboard. Our cloud-based repository makes it easy for you to store and deliver the policy and trainings that your staff need, no matter their location. We’re available anywhere, on any device, so even without a PC, employees can log in on their phone or tablet to take the courses they need to get up to speed. Convercent software supports over 50 languages and our hotline can manage several hundred, so no matter how dispersed your workforce, responding to incidents is easy. In addition, our survey engine gives you the ability to gather information from vendors in your supply chain to ensure that they meet your compliance standards as well.

Convercent helps manufacturers maintain organizational compliance around issues such as:

  • Occupational Health and Safety Training
  • Foreign Corrupt Practices Act (FCPA)
  • Conflict Minerals Sourcing Compliance (3TG)
  • Import/Export Compliance
  • Supply Chain Risk Management
  • ISO9000 Standards
  • Anti-Bribery & Corruption Laws
  • Workplace Theft
  • Substance Abuse
  • Protecting Brand Reputation
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Find out more about Convercent in manufacturing. Download datasheet »

 

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Meet the OSHA Hazardous Communication Standard. Download OSHA fact sheet »


Professional Services

Accounting, Business Consulting, Financial Advising, IT Consulting, Legal

Professional Services is a diverse industry representing firms from legal, accounting, engineering and management consulting specialties. Whatever your focus, there is a common set of compliance and regulatory issues to which all professional services must pay attention.

Having a clear Code of Conduct and Professional Ethics is a key to building a culture of professionalism throughout your organization and serves as a foundation of trust with your clients. Internally, eliminating problems of discrimination and harassment is vital to maintaining a healthy and cohesive team.

In support of these and other compliance goals, it is essential to have clearly written and communicated policies, backed up by the proper training and reinforcement. And when incidents do occur, handling them swiftly and professionally is essential to the ongoing productivity and reputation of your organization.

Convercent helps professional service firms maintain organizational compliance around issues such as:

  • Code of Conduct
  • Professional Ethics
  • Conflict of Interest
  • Corruption
  • Discrimination
  • Harassment
  • Sarbanes-Oxley
  • Privacy and Data Security
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Find out more about Convercent in professional services. Download datasheet »


Retail

Appliance, Clothing, Electronics, Food, Furniture, Sporting Goods

Brand awareness is the holy grail of the retail industry. But high visibility can backfire if your reputation isn’t maintained. A high degree of risk for retailers revolves around their workforce. How do you encourage them to act responsibly on social media? How do you ensure your workplace is safe – free from discrimination and harassment? How do you prevent theft or protect the privacy of your customers?

Building a thriving company culture rooted in your brand values is not only possible, but a cinch with Convercent. Our integrated solution for managing company policies, tracking employee education and streamlining case management is easy to use, fast to set up, and available anywhere, on any device. Most importantly, with the bird’s-eye view of your organizational health available at a glance, Convercent lets you stop problems before they occur.

Convercent helps retailers maintain organizational compliance around issues such as:

  • Code of Conduct
  • Title VII
  • Privacy
  • Social Media Policy
  • Theft
  • Harassment
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Find out more about Convercent in retail. Download datasheet »